In what format we can upload the letter template.

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• How do we add a workflow letter template.

  Step 1: Letter Creation Path : Admin Settings >> Letter Settings >> Letters >> Add New When creating a letter, please select workflow as the letter type. Step 2: Letter Template Creation Path : Admin Settings >> Letter Settings >> Letter Templates >> ...

• How do we add an Adhoc letter template.

  Step 1: Letter Creation Path : Admin Settings >> Letter Settings >> Letters >> Add New When creating a letter, please select Adhoc as the letter type. Step 2: Letter Template Creation Path : Admin Settings >> Letter Settings >> Letter Templates >> ...

• How do we add an Employee Self Service (ESS) letter template.

  Step 1: Letter Creation Path : Admin Settings >> Letter Settings >> Letters >> Add New When creating a letter, please select ESS as the letter type and Employee group as the label. Step 2: Letter Template Creation Path : Admin Settings >> Letter ...

• How to deactivate a letter template.

  Path : Admin Settings >> Letter Settings >> Letter Templates >> Actions (w.r.to template) >> Deactivate We can deactivate a letter template by following this process. However, we can not remove a template.

• How can we set a letter template as a default. Or How to change a default template.

  After creating a template, it can be set as default for a particular letter as follows. Path : Admin Settings >> Letter Settings >> Letter Templates >> Actions (w.r.to template) >> Set as Default